Online by filling out our > Complaints, Feedback and Compliments form
Leave your complaint, feedback or compliment
By phone: call us on 1300 89 89 48
Who can help?
A family member or friend may assist you to provide feedback. You also have the right to use translation/interpreter services or an independent advocate.
You can also get assistance from complaints organisations in your state or territory. Please see Appeals section below.
What happens when you make a complaint?
If you are unhappy with the way we have managed your complaint, you can lodge an appeal with our Chief Executive Officer. Alternatively, you can appeal to the relevant appeals body in your state or territory (see below).
Disability Services Commissioner
Phone: 1800 677 342